FAQs
𧶠What kind of products do you sell?
We offer digital crochet patterns only. These are PDF files that you can download instantly after purchase. No physical items will be shipped.
đ„ How will I receive my crochet pattern?
Immediately after completing your purchase, you will receive a download link by email. You can also access your files directly from the order confirmation page.
đ§ I didnât receive my pattern. What should I do?
First, check your spam or promotions folder. If you still canât find your pattern, please contact us at Support@Folich.shop â weâll resend it right away!
đ Do you accept refunds or exchanges?
Unfortunately, we do not offer refunds on digital downloads, as they are instantly accessible and cannot be returned. Please read the product description carefully before purchasing.
𧔠What skill level are your patterns?
Our patterns range from beginner to intermediate level. Each listing includes the recommended skill level and all materials needed.
đ Do the patterns come with support or tutorials?
Yes! All patterns include detailed written instructions, and many come with photo tutorials. If you need additional help, feel free to email us!
đ± Can I use the pattern on my phone or tablet?
Absolutely! Our PDF patterns are compatible with most devices. For the best experience, we recommend opening them with a PDF viewer app.
đŠ Do you ship physical products?
No. Folich specializes exclusively in digital products â no shipping involved, and no waiting!